1.8
2.92K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.


Features that Matter:

A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.

Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.

Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.

Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.

Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Updated on
Sep 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.8
2.84K reviews
Travis Steele
July 27, 2025
While Dialpad as a service is great, there are just some features that are missing. 1. No way to simply disable a user 2. No way to forward calls to another person on the app. 3. Some of the AI functions. 4. Other settings changes on the app. This is very general I know, but other providers just offer more control. With all this said, as a service, Dialpad is better than a lot of others. Call quality has been so much better than our previous provider.
10 people found this review helpful
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Kristian A.
September 11, 2025
I’ve tried nearly every premium VoIP and business phone system, and Dialpad stands above them all. It is more reliable, sophisticated, and intuitive than any competitor. Call quality is excellent, the platform is rock-solid, and the AI-powered features (transcripts, summaries, real-time assistance) truly set it apart. Even if others paid me to switch, I’d stay with Dialpad.
2 people found this review helpful
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Landon R
September 29, 2025
Please improve the overall quality of calls. Fix the delayed dial tone. Also sometimes won't receive text messages, causing issues for me. The ability to like messages would be nice. Some cool features!
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What’s new

+ Bug fixes and performance improvements